Not too long ago I had some tickets for a concert by a very famous rock band and about two weeks before the event a situation arose and we couldn’t go…disappointment all round. But the real disappointment hit when I tried to re-sell the tickets using a very well known online auction site. I won’t go right into the details but basically I ended up with about nine pounds for tickets I had paid £150 for…never again.
Buying and selling event tickets on the private market has always been surrounded by a certain atmosphere of the unsavoury kind; you arrange to buy, send off the cheque and the tickets never arrive. Or, you sell your tickets, post them off and the cheque never arrives – or the buyer pulls out. Both situations are aggravating but the thing is this is a booming industry now and both buyers and sellers need a vehicle whereby these transactions can be carried out safely, securely and with effective consumer protection for both sides. Take London for example; this city hosts a huge and varied list of concerts and events all year round and when it comes to the most in-demand theatre tickets London often will display sold out signs well before the event.
An easy alternative, and one that is well needed, is Viagogo. This is where buyers and sellers of, say, theatre tickets, can come together and operate in a fully supportive and straightforward format. Here you can sell or buy the London tickets you have or are after. And it works! here’s how it goes…
Buyers:
* Create your account. Browse through the listings for the tickets to the events you are after.
* Pay using their secure website and you get a confirmation email confirming the transaction.
* Select your delivery option.
* If in the event the tickets you have selected are not available at the last minute you will be compensated with tickets to the same value for another/similar event.
Sellers:
* Create an account. List your tickets under the appropriate event.
* Provide your credit card/bank account details – this is to minimise fraud and maximise security for all concerned.
* Enter your ticket details.
* Select your sale listing i.e. fixed price/auction…
* On sale of your tickets Viagogo collect the money for you so you will be paid.
The company places great focus on full customer support so make a point of taking advantage of this next time you want to buy or sell some tickets.
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